AI assistants that actually
do the work
Custom AI assistants for Hong Kong businesses - on WhatsApp and on your website, in Cantonese and English. They answer customers around the clock, take bookings and orders, and handle the repetitive work your team shouldn't have to.
Don't take our word for it - talk to ours
The assistant below represents virtualHi. It's the same kind of assistant we build for clients. Ask it anything - in English or 廣東話.
virtualHi assistant
Live demo · replies in EN + 廣東話
What an AI assistant can run for you
Not a toy chatbot. A capable assistant wired into how your business actually works.
Answer customers 24/7
On WhatsApp and on your website. Handles enquiries, FAQs, hours, directions, and product questions instantly - in Cantonese or English - so nobody waits until morning.
Take bookings & orders
Reservations, appointments, orders, quote requests. The assistant collects what you need, confirms, and hands the details straight to your team.
Process documents & data
Read and summarize PDFs, forms, and spreadsheets, extract the fields you care about, and turn messy input into clean structured output for your team.
Answer from your own knowledge
Grounded in your documents and policies, with citations back to the source - so staff and customers get answers that are actually yours, not made up.
Cantonese + English, natively
One assistant that switches between natural Hong Kong Cantonese and English automatically, following whatever language the customer uses.
Connected to your tools
Logs leads to your inbox or systems, sends emails, and hands off to a real person when the conversation needs one. It does work, not just chat.
Proven where it counts
The assistant on this page is one example you can try right now. Beyond it, our team has built production AI assistants in demanding settings - including a WhatsApp ordering and operations assistant for a multi-branch restaurant group, and a research assistant that answers finance questions with citations pulled from public company filings.
We also build AI features directly into web apps - for example the AI word game in Kuckoo , where teams race the model to describe a secret word.
Translation: this is something we ship and run, not a slide.
Why our assistants are different
Built for Hong Kong
Native Cantonese, WhatsApp-first, FPS/Stripe-aware. Built for how HK customers and businesses actually talk and transact.
Grounded, not guessing
Answers from your approved content, declines what it doesn't know, and hands off to a person when needed. No confident nonsense.
Direct to the builder
The person you brief is the person who builds and runs it. No account-manager layer between you and the work.
Simple ways to start
Each is a fixed-fee build, scoped and priced before we start, plus a monthly plan.
Starter assistant
A WhatsApp and/or web assistant for your FAQs, hours, services, and enquiries. The fastest way to stop missing messages.
Custom workflow
Bookings, orders, lead capture, and hand-offs wired into your tools and inbox. The assistant does real work, not just answers.
Internal AI tool
Document processing, research, or data work for your team - the repetitive knowledge work that quietly eats hours every week.
How a typical engagement looks
A short call to map what the assistant should do, where it lives, and what it connects to. You leave with a clear scope and a fixed-fee proposal.
We build on your real content and show you a working assistant fast - you try it, we tune the answers and the tone together.
We launch it on your channels and keep it sharp - new answers, new workflows, and tweaks as you see how customers actually use it.
Frequently Asked Questions
Straight answers for business owners weighing up an AI assistant.
What languages can the assistant speak?+
Cantonese and English out of the box, switching automatically to match the customer. Other languages (Mandarin, etc.) on request.
Where does it live - WhatsApp, my website, or both?+
Either or both. WhatsApp is the most popular in Hong Kong, but the same assistant can run as a chat widget on your website too (like the one on this page).
Is my data private?+
Yes. Your assistant runs on your own account and data, and we don't use your customer conversations to train anyone's models. We scope exactly what it can and can't access.
Will it make things up?+
We build assistants to stay grounded in your approved content, decline what they don't know, and hand off to a human rather than guess. The demo on this page is set up exactly that way.
How much does it cost?+
A fixed-fee setup scoped before we start, plus a monthly plan for hosting and upkeep. Cost depends on channels and how much it needs to do - message us for a quote on your case.
How long until it goes live?+
A working assistant in days, live to your customers in days to a couple of weeks depending on scope, channels, and integrations.